Privacy Policy
Last updated: 6 November 2026
This policy explains what personal data SiamBound collects, why, and the choices you have. SiamBound is responsible for this data. Contact us at support@siambound.com.
What we collect
Business listings: business names, addresses, phone numbers, email addresses, websites, descriptions and photos. Some come from public sources, and some from the business. This information is displayed publicly, and it can be personal data where it identifies a person.
Claims, sign-ups and messages: your name, role, phone number, email, LINE ID, what you ask us to do, and any proof of ownership you give.
Owner accounts: your login, a protected form of your password that we cannot read, your last login, and a record of changes to your page.
Member profiles: your nickname or name, phone number, LINE ID, what you sell or do, your general area, photos, and what you need or offer, including any note and hours. These are shown publicly once approved, including “Out today”, which never shows your exact location. Please do not enter your home address.
For Sale and Wanted ads: what you write, the price, general area and photos are public while an ad is live, along with your name and the contact details on your profile.
Reports: if someone reports a page, we keep what they tell us and any contact details they choose to give.
Mini websites: hours, menu, notices, map location and photos. We remove location and other hidden data from uploaded photos.
Payment QR codes: the image you upload and the details in it. Until approved it is kept away from the public website. After approval the image is public, and we show the name and only the last 4 digits of the number. Anyone who scans the code may be able to read the full number in it.
Technical data: our web server keeps standard logs, which include IP addresses. We also keep a scrambled version of your IP address with requests to limit spam, and it is used to help detect misuse.
Why we use it
To run and display the directory; to answer and act on your requests; to confirm ownership and prevent fraud; to provide your account and page; to keep the site secure; and to meet legal duties. We rely on what is necessary to provide the service you ask for, our legitimate interest in running an accurate and secure directory, your consent where we ask for it, and legal requirements.
Who we share it with
We do not sell your personal data. Listing and mini website details are public by design. We use service providers needed to run the site, such as website hosting and email. Text waiting for translation is processed on a computer operated by SiamBound. We may disclose data where the law requires it.
Maps and outside services
If you open a map, your browser contacts OpenStreetMap to load map images, which shares your IP address with it. Directions open Google Maps, under Google’s own policies. Our homepage and admin pages load design files from outside services (cdn.tailwindcss.com and cdnjs.cloudflare.com), which can also see your IP address.
Cookies
If you log in, we use a cookie that keeps you logged in during your visit. It is necessary for the account to work. We do not currently use advertising or analytics cookies. If that changes, we will update this policy first.
Where data is kept
Our servers and service providers may be outside Thailand. Where the law requires it, we will take steps to protect data sent abroad.
How long we keep it
We keep listing details while they are listed, account data while your account is active, and requests for as long as needed to deal with them and keep a reasonable record. We delete or anonymise data when it is no longer needed, unless the law requires us to keep it.
Your rights
Under Thailand’s Personal Data Protection Act, you may have the right to ask for access to or a copy of your data, to correct it, delete it, restrict or object to its use, and to withdraw consent. Email support@siambound.com and we may need to confirm who you are. You can also complain to Thailand’s Personal Data Protection Committee.
Changes
We may update this policy and will show the new date on this page.